About GlacePro Delivery

Eight years building Poland's most dependable commercial ice supply chain — from a single van in Warsaw to a 16-city operation.

From One Van to a Fleet of 14

GlacePro Delivery was founded in Warsaw in 2018 by two logistics professionals who saw a gap in the market: cafes and bars struggled to find a reliable, food-safe ice supplier that could deliver on short notice without a complex ordering process.

We started with a single refrigerated van and three regular clients. Today we run 14 vehicles, serve over 850 businesses, and cover 16 cities across Poland — from Warsaw and Kraków to Gdańsk, Wrocław and Łódź.

The business model has never changed: call us, get your ice, pay a fair price. No apps, no subscriptions, no complexity.

850+
Business Clients
14
Vehicles in Fleet
16
Cities Covered
8 yrs
In the Market
GlacePro driver and van
HACCP Certified Since 2019
Our Values

What We Stand For

Food Safety First

Every batch of ice we produce is subject to HACCP-based quality controls. Sealed packaging, refrigerated transport, no exceptions — ever.

Reliability

If we say 8 AM, we mean 8 AM. In eight years of operation our on-time delivery rate has remained above 97%. We don't make promises we can't keep.

Transparent Pricing

One price list, published openly. No fuel surcharges added after the call, no minimum-order penalties, no surprise invoice lines.

Own Fleet

We own every vehicle in our fleet. No subcontractors means no broken cold chains, no delays due to third-party scheduling, no excuses.

Personal Service

You talk to a person, not a chatbot. Our dispatch team knows most clients by name. Large accounts get a dedicated contact who knows their schedule inside out.

Flexibility

Seasonal spikes, event top-ups, last-minute increases — we accommodate all of it. Your business changes; your ice supply should too.

Our Journey

8 Years of Growth

A company built step by step — always adding capacity only when we could maintain our quality and service standards.

2018
Company Founded in Warsaw

Two founders, one van, three cafe clients in Śródmieście. First week: 120 bags delivered.

2019
HACCP Certification Achieved

Invested in production facility upgrade and earned full HACCP accreditation — a year ahead of plan.

2020
Fleet Expanded to 5 Vehicles

Scaled to serve supermarkets and hotel chains. Launched recurring daily contract model.

2022
Expanded to Kraków, Gdańsk, Wrocław

Regional hubs opened. 500+ active clients. Premium cocktail ice range introduced.

2024
14-Vehicle Fleet, 16 Cities

Full national coverage of major Polish cities. 850+ business clients, 97%+ on-time delivery rate.

2026
Today

Continuing to grow — new routes, new formats and an unwavering commitment to the simplest possible ordering process.

GlacePro ice production facility
GlacePro delivery team
Quality & Compliance

Certifications & Standards

HACCP Food safety management system — EU standard
EU Food Regulation Compliant with EC No 852/2004 hygiene rules
ISO 9001-aligned Quality management processes in logistics

Want to Work With Us?

Whether you need a one-time delivery or a long-term contract, we'd love to hear about your requirements. Give us a call or send a message.

+48 22 123-45-67 Send a Message Mon–Fri 6:00–20:00 · Sat 6:00–16:00